Terms and Conditions
Welcome to Closet Secrets. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
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1. Product Information
We try our best to display all products, colors, fabrics, embroidery, and details as accurately as possible. However, slight variations may occur due to lighting, photography, screen settings, or handcrafted work.
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2. Pricing & Availability
All prices listed on our website are in AED (United Arab Emirates Dirham). Product availability may change without prior notice, depending on stock availability.
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3. Orders & Payments
Closet Secrets accepts multiple payment methods, including:
• Cash on Delivery (COD)
• Online Card Payments
• Bank Transfer
• Apple Pay
• Google Pay
• Samsung Pay
Orders placed via bank transfer will be processed only after payment confirmation is received.
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4. Delivery
Most UAE orders are delivered within 1–2 working days. Delivery timings may vary depending on the location and courier availability.
Customers may receive a confirmation call before delivery. Failure to respond may result in delivery delays.
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5. Exchange Policy
Closet Secrets does not offer refunds or returns. Exchange options may be available only in selected cases. Customers are encouraged to contact us on WhatsApp for sizing assistance before placing an order.
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6. Customization
Customization services may be available for selected products. Additional charges may apply depending on the requested changes.
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7. Intellectual Property
All content on this website, including images, logos, designs, text, and branding, belongs to Closet Secrets and may not be copied or used without permission.
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8. Changes to Terms & Conditions
Closet Secrets reserves the right to update or modify these terms and conditions at any time without prior notice.
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9. Contact Information
For any questions or assistance, please get in touch with us:
WhatsApp / Call: +971 55 536 6098
Email: closetsecret.ae@gmail.com
Instagram: @closetsecrets.ae
Thank you for shopping with Closet Secrets. 🤍